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The Sales Support Specialist will be an active member of the Operations and Sales Team and will report directly to the Sales Manager. The Sales Support Specialist will help ensure that operations at Mountain View Window & Door (MVWD) are as effective and efficient as possible. The Sales Support Specialist will provide assistance to various teams through a variety of tasks related to organization, communication, and daily operations.

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Requirements:

• Answer and direct incoming phone calls.

• Greet and welcome guests when they arrive to the office, take down appropriate contact information and pass along to appropriate personnel, and direct visitors to the appropriate person.

• Provide basic, clear and accurate information in-person and via phone/email.

• Ensure the reception area and showroom are tidy and presentable, with all necessary stationary and materials (e.g. pens, business cards, forms and brochures). Stock and supply waters, sodas, coffee area, and front desk coffees for visitors. Update daily “Welcome Board”.

• Complete opening and closing procedures. • Receive, sort and distribute daily mail/deliveries.

• Assist with preparing all outgoing mail. • Update calendars and assist personnel with meeting scheduling, meeting setup and cleanup as needed.

• Provide support to the Office Manager for customer and payment tracking, including organization of invoices, receipts, PO receivers, authorization forms, and any other documentation related to customer orders and projects.

• Process vendor bills and statements, review and file all paperwork associated with these tasks.

• Support building permit verification process.

• Carry out various administrative duties such as filing, typing, copying, binding, scanning, follow-up calls, etc.

• Assist with truck deliveries upon request.

• Attend team and organizational meetings, activities and events as required.

• Collaborate with staff and perform job duties to advance the company’s vision and mission.

• Demonstrate the ability to work independently and within a team, seek guidance as appropriate.

• Comply with all company policies and procedures.

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Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand and walk, as well as bend, squat, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds, more when assisting with larger truck deliveries. Ability to sit for up to 8-hours a day performing administrative duties and data entry.

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Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Generally normal office conditions. There is typically a moderate level of noise in the office.

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Benefits:

· Health, dental, vision, life insurances available.

· 401k with company matching.

· Paid vacation and holidays